Last updated: April 23, 2026 · Effective immediately
We want you to feel confident purchasing KeepMore. This policy explains your refund rights clearly and without fine print.
KeepMore offers a 3-day free trial with full access to all features — no credit card required. We strongly encourage you to use the trial to evaluate the Service before purchasing. Because a full trial is available, we have a limited refund window for paid plans.
If you purchase the Lifetime plan and are not satisfied, you may request a full refund within 7 days of purchase — no questions asked.
To request a refund, email support@keepmore.app with your purchase email and order number (found in your Paddle receipt). We will process your refund within 5–10 business days, depending on your payment method and bank.
Refund requests made more than 7 days after purchase are evaluated on a case-by-case basis. We may grant a partial or full refund at our discretion in the following circumstances:
We do not offer refunds based on dissatisfaction with tax estimate results, changes in tax law, or if a CPA's advice differs from our estimates.
All payments are processed by Paddle.com, our Merchant of Record. Refunds are returned to the original payment method. Paddle's processing timeline applies and may take 5–10 business days to appear on your statement.
Upon refund, your Lifetime access will be revoked and your account will revert to free (read-only) status.
We ask that you contact us before initiating a chargeback. Chargebacks increase costs for small businesses and we are always willing to resolve issues directly. Accounts with active chargebacks may be suspended pending resolution.
For any refund requests or billing questions, contact us at support@keepmore.app. We typically respond within 1 business day.
⚠ Questions about your refund? Email us at support@keepmore.app — we'll get back to you within 1 business day.
KeepMore · tax scenario simulator · estimates only · not professional tax advice